Frequently Asked Questions

In Cyprus, free delivery on all order over €50. For the rest of Europe, free delivery on all orders over €250

  • Express delivery (Monday – Friday) to your door
    – Cyprus:on orders less than €50 delivery cost is € 3.50
    – European Union:Shipping costs vary depending on country destination (1) and weight
  • Collect your order at our showroom in Nicosia. In-store pickup available 5 days of the week. A confirmation email will be sent once your order is ready to pick-up at our showroom.You can collect your order within 2 days.After 2 days, your order will automatically be returned.Delivery times displayed at checkout are calculated based on shipping destination in order to provide the most reliable information.
    Your phone number is provided to our carrier to facilitate the delivery of your parcel.We may need to check your contact details with your bank before shipping. In this case, we will do everything we can to ensure a timely delivery of your parcel.

We support delivery to.

  1. European Union countries, Express delivery:
Countries (approximate delivery times) Delivery costs (taxes included)
Cyprus (1-5 days) All other EU countries (3-14 day)
3.50 € From 20 € depending on weight

You can track the status of your order in your account

When placing an order for www.myladyrock.com, you can choose to collect from store in order to pick-up your order at our showroom in Nicosia.

Once your order has been placed, you cannot change the delivery address, except if you contact us at support@myladyrock.com

The payment can only be made online on www.myladyrock.com and in our store in Nicosia.

Your bill is available on your personal account once your order has been shipped